ABOUT US
We're Here For You Every Step Of The Way
Armstrong Creek Doctors is committed to patient wellbeing and disease prevention. We offer a friendly, convenient, and professional services Monday to Friday.
Vision
We aim to deliver services with the utmost compassion, honesty and professionalism and we strive to maintain up-to-date information on prevention measures related to diseases affecting the community today.
Mission
We want to be known for our compassion and patient-centred care that is accessible to all. We are dedicated to being known by our patients and our community as a general practice that truly cares.
CORE VALUES
What makes us different
At Armstrong Creek Doctors, we are passionate about improving lives through knowledge and empowerment.
OUR TEAM
The Team Of Great Doctors Behind Armstrong Creek Doctors
Isabel and her family moved to Australia over 15 years ago and she has been practicing as a rural GP
Dr Carmen Traill was born and raised in Geelong, where she still currently lives with her husband and son.
Dr Anjana Herath is a dedicated General Practitioner with over a decade of experience in primary care..
OUR PARTNERS
Insurance Companies That Work With Us
Patient Resources
Fees
Introducing Mixed Billing in our Practice
Armstrong Creek Doctors is a mixed billing practice. Most consultations are time-based and will incur private fees for patients who are not eligible to be bulk-bulk under the practice criteria. Fees are payable at consultation by cash, credit card or EFTPOS.
Patients who fit our eligibility criteria will be bulk billed.
The eligibility criteria is:
- Patients 15 years and under
- 65 years and over with a current Health Care or Pension Card
- Pensioner Concession Card holders
Commonly billed items include:
Item 23 - Level B (Standard): $82.85 (Medicare Rebate of $42.85)
Item 36 - Level C (Long): $132.90 (Medicare Rebate of $82.90)
Item 44 - Level D (Prolonged)
Weekends will be fully private billing to all population groups.
After Hours items:
Item 5020 - Level B (Standard): $125.80 (Medicare rebate of $55.80)
Item 5040 - Level C (Long): $165.70 (Medicare rebate of $95.70)
Confidentiality, Privacy And Health Information
Your medical record is a confidential document. It is the policy of this practice to always maintain the security of personal health information and to ensure that this information is only available to authorized staff. We abide by the Australian Privacy Principles available at www.oaic.gov.au/privacy/australian-privacy-principles. Questions about privacy and our privacy policy may be discussed with our staff or your doctor. If you remain dissatisfied, you may contact the Australian Information Commissioner on 1300 363 992.
Reminder System
Our practice is committed to preventative care. As part of this commitment, you will receive reminders for services. Our medical software sends out automatic reminder text messages to mobiles the day before your appointment. We will seek your permission for you to be included on our reminder systems. If you do not wish to receive any of these messages, please let our staff know.
